Feedback, concerns and complaints
Our approach
Greenearth welcomes feedback and takes complaints seriously. People should be able to raise concerns without discrimination or retaliation.
What to include
Describe what happened, when and where it occurred, any supporting information and the outcome you are seeking.
How concerns are handled
Concerns are assessed for urgency and safeguarding risk, assigned appropriately and reviewed proportionately.
Confidentiality
Information is shared only with those who need it to respond safely and fairly.
Contact
Use the Contact page to ask a question, request a correction or raise a concern.